Heratige leather checkbook cover2/11/2024 If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We may request that you voluntarily supply us with personal information, including your email address, postal address, home or work telephone number and other personal information for such purposes as correspondence, placing an order, requesting an estimate, or participating in online surveys. Personal Information You Choose to Provide. Please contact us for more information if needed.When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website. We cannot offer refunds, but can offer exchanges. * Product purchased from are only available for exchanges of like products. If you'd first like to talk to someone about a return or exchange, please call us at 1-80. Within a week of receiving your item, we will refund you the amount you paid for the product (excluding original shipping charges) or we will send you a replacement. Then just mail back the wallet with a note of who you are and a short reason why you're returning the wallet to: Then simply ship your new, unused merchandise back to us for a full refund of the product (excluding original shipping cost) or exchange. Just contact us via email or phone call - and we will discuss the procedure for exchanging on workmanship issues.ĭuring this holiday season, we will accept returns and exchanges returned by January 31st.*įeel free to contact us and request a postage paid return label. Please note: EMBOSSED items are not returnable, except for defects in materials or workmanship. Final sale and factory second merchandise is not covered by our two-year guarantee. Wear and tear from normal use, such as worn edges or creasing of leather are not defects in materials or workmanship, and are not covered. Products covered by this limited warranty are repaired or replaced at no charge. Our two-year guarantee covers defects in materials (leather, rivets, zippers and such) and workmanship for two years from the date of purchase. You, as the customer, pay the costs upfront - and no surprises or delays once the order arrives at your country's customs office.įor international orders, applicable duties and taxes are the responsibility of the purchaser.Īdditional questions? Call us at 1-80, Monday - Friday, 8:00 AM - 4:30 PM EST. The best news is that we don't have to estimate your shipping costs - enter your shipping information into the cart, and your postage AND your estimated duty costs will be listed. We are now partnered with an international shipping partner - we can ship to an international destination. address.Įmbossing adds 1-2 days of processing time to orders.Īs a small company, we have been searching for a transparent yet affordable way to ship overseas. Our free standard shipping offer is valid on orders of $75 or more (after promotions and discounts are applied) shipped to a single U.S. Feel free to contact to track your package. Postal Service is continuing to experience significant delays in package and mail delivery.
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